COMPANY PROFILE

Wave Open World will provide Communications as a Service (CaaS) to an audience of four billion fixed and mobile devices. 

Our mission is to unify people’s worlds at Home, Work and Play.

We address each of the acute problems of separation, complexity, and infomania in a simple, holistic fashion.

Wave is composed of a very diverse team of people who live and work within The Digital Economy. Most importantly, the founders come from multidisciplinary backgrounds that include sales, marketing, eCommerce, merchant banking, and the Contact Center Industry. 

In other words, we see a greater view of the problem through the eyes of people, instead of just technology. This is an important difference.

Wave pays attention to what causes separation, rapid change, and infomania amongst people and groups of people so that Wave can help everyone reduce costs, save time, and increase productivity.

Wave was able to see what other technology companies are blind to. To be fair, every organization must focus their time, energy and resources and select the niche in which they wish to compete. This often limits their scope and ability to solve problems. 

Wave has uniquely positioned itself in The Communications Ecosystem to offer solutions based on Technology, Humanity and Environment™. 

All three are needed to authentically bridge the digital divide.

Wave Open World lies at the center of people’s digital worlds. We call this the “Wave Global Commons™” because it is an authentic unification of Technology, Humanity and Environment™. 

Wave takes advantage of being an independent communications platform and agile organization by being able to connect to any multimedia device or service. Wave accomplishes this through a series of technology rentals of advanced applications that are already being successfully utilized by individuals and enterprises globally.

Wave takes advantage of an enormous pool of skilled, trained and experienced relationship management experts. They are our foundation, to serve and support people and groups of people.

Finally, Wave approaches the acute problems of separation, rapid change and complexity – the Unproductive Industry – through a unified environment supported by Deep Trust and Deep Service.

This is accomplished – collectively – as Wave’s Communication as a Service.

How Wave Does It

As the first step toward Wave CaaS, people and groups of people need to CONNECT. This is already accomplished through Private and Public Clouds and The Communications Ecosystem. Four billion people already have what they need to connect to a network of their choice, efficiently and economically.

The good news about Wave communications technology is that it is designed to connect to any multimedia device, operating on any network (private and public clouds). Wave’s core communication technology is best of breed and has been successfully utilized in many industries for 20 years.

The second step is to support people and groups of people to effectively COMMUNICATE. This is accomplished through universal hardware/software standards utilizing voice, text or multimedia. Technology has created The Communications Ecosystem and the cost of a communication transaction is a fraction of a penny.

However, this is where the problems start. Most people are ineffective communicators (with and without technology) and struggle with communications technologies that are inherently complex. Cheap communications and digital devices create a tidal wave of messages (messaging mayhem) and infomania. This is one of the reasons most people still prefer voice communications (a traffic lane five times larger than the Internet): it is familiar, simple to use and easy to understand (uncomplicated).

Wave’s technology is specifically designed to track, store, and manage multimedia communications events (measurement and automation of recurring and repetitive tasks) to help people better control and manage their messages and digital communications. Voice traffic is 5 times larger than the Internet, and very few technology solutions handle voice effectively. Wave’s technology solutions have over 20 years of success of voice traffic and messaging management.

The third step is to have people and groups of people CONTRIBUTE. All the technology, information and messages in the world are inconsequential unless people contribute effectively to a task, solution or mission. Contribution is necessary to create a foundation for value. This is the first step of effective relationship management and authentic solutions to separation.
The Wave Global Commons is designed to support people and groups of people right across the organization (back-office, mid-office, front-office, edge and Social Media) through effective employee communications and messaging management.

The end-game, or fourth step is for people and groups of people to COLLABORATE. It is through efficient and effective collaboration that people create genuine value for themselves at home, work and play. Wave has people collaboration technology (including Workforce Management) that allows communication events to be rapidly and economically tracked, recorded, transformed and managed to support people in collaboration on any fixed or mobile device.

Wave Global Commons allows everyone to Connect, Communicate, Contribute and Collaborate™ on a simple, common platform called SKIPWAVE™. 

Wave calls this the 4Cs.

Wave Open World Services Inc.